A couple of years ago, my youngest son was approaching his 9th birthday and was insistent that he wished to have a guinea pig or two to look after. After many, many discussions about the need to look after them and promises that indeed this would be the case, the said animals were purchased, along with all their paraphernalia and Garfield and Toffee became a part of the family.
For a good few weeks, maybe even a couple of months, our son was diligent in his duties and loved holding and playing with the little ones and enjoying being out in the summer sunshine in the back garden. Even our cat took quite a liking!
Then as winter began to take its hold and the nights grew dark and cold and as the novelty of these two squeaking balls of fluff wore off, the monotony of looking after G and T fell (mostly) to mum and dad.
Two years on, sadly, not much has changed. Over Christmas, as the frost came down we decided to move them into the garage for a bit of shelter. Then one morning last week, as I went in to feed them first thing, I couldn’t help but liken their existence to that of a prisoner!
- They live behind bars
- Have the lights switched off at night
- Get their meal(s) given to them
- Get mucked out
…and sadly very little else…
This experience got me wondering……how many of us leaders treat our team members more like prisoners than pets?
They say in life the more you put in, the more you get out. I know from experience this is true with people (and pets!) more than anything else.
If we simply treat them like prisoners, clock them in and out and let them have a meal for their pleasure, we’re not going to be tapping into the true amazing potential which exists in our teams members and we’re certainly not going to ignite the collective consciousness which can manifest when all members are buzzing.
Rather, treat them like pets! Find out what “strokes” they like, ask them about their story, what makes them tick? What do they love about work? What do they love about working here? What are their ambitions and dreams? Such focused and genuine attention shows our team members how much they are valued, how much we appreciate their efforts and also opens our own eyes to the massive potential and opportunities which often, if not always, lay right in front of our noses. This early time of the year is most often the time for appraisals, the annual review. This can be a time that people dread, both conductor and receiver! So if this is true of you, think about it as time with the pet rather than time with the prisoner! Why not try some of the questions above?
One of the things I love about working with people is asking them what we could do better and how could they make this happen. The ideas and solutions which I hear can be both simple and amazing, and when implemented (by them) have more impact than simply the solution itself. Maybe we are all suckers for genuine attention and feeling valued and trusted?
My challenge to you in 2015 is to make this the year to fully understand your people and then release and realise the collective potential within them. You wont regret it! Simply ask them to tell you their story…have you ever heard it? Don’t interrupt…simply listen. Then probe for their dreams….you may be pleasantly astonished. With this knowledge tap into their potential and watch the results unfold….more profit and many, many more smiles.
Good luck and have fun, always.