5 Ways to Become a Better Leader

One of the people, whose blogs I like to read, is Marshall Goldsmith.  Marshall is one of the top executive coaches in the world, coaching the likes of the Walmart CEO, Pfizer CEO and Ford CEO to name but a few.  He is a wise man, a great speaker and has also written some fantastic books (have you read “What got you here won’t get you there!”?  You must!!!)For this week’s blog, I thought I’d simply share some wise words from Marshall and 5 simple steps to becoming a better leader- if you are working with us on one of our Leadership Development Programmes and/or on the receiving end of our mentoring, then do pick these concepts up with your mentor/coach.  Please do read on…over to Marshall!

5 Ways to become a Better Leader

It’s an age-old question: Are we influenced more by nature or nurture? Applied to leadership, the question becomes: Are great leaders born or made? It’s one of the most frequently asked questions in leadership development.

Let’s start with the definition of “leader.” My good friend and mentor, Dr. Paul Hersey, defined leadership as “working with and through others to achieve objectives.” Given this definition, anyone in a position whose achievement requires support from others can play the role of a leader. I love this definition because it supports the philosophy of “leadership at all levels,” which is so critical in today’s world of knowledge workers.

Indeed, millions of people who are currently working with and though others to achieve objectives are already leaders. Whether they think of themselves as leaders (not to mention whether they are fantastic or disastrous leaders) is another issue.

So, can people who are already working to influence others become more effective leaders? The answer is an unqualified “yes.”

My partner, Howard Morgan, and I conducted an extensive study on leadership development programs involving more than 86,000 participants in eight major corporations. Our findings were so conclusive that they are almost impossible to dispute. Leaders who participated in a development program, received 360-degree feedback, selected important areas for improvement, discussed these with co-workers, and followed-up with them on a consistent basis (to check on progress) were rated as becoming dramatically better leaders—not in a self-assessment, but in appraisals from co-workers—6 to 18 months after the initial program. (If you’d like a copy of this study, you can find it here.

So, what did we conclude are the five ways to become a better leader?

Leaders who participated in the same developmental programs and received the same type of feedback—but did not follow-up—were, seen as, improving by no more than random chance would imply. Here are some specific ways to increase your leadership effectiveness:

  1. Are leaders born or made?

    Are leaders born or made?

    Get 360-degree feedback on your present level of effectiveness, as judged by co-workers you respect.

  2. Pick the most important behaviors for change—those you believe will enhance your effectiveness as a leader—e.g., “become a more effective listener” or “make decisions in a timelier manner”).
  3. Periodically ask co-workers for suggestions on how you can do an even better job in your selected behaviors for change.
  4. Listen to their ideas—don’t promise to change everything—and make the changes that you believe will further increase your effectiveness.
  5. Follow-up and measure change in your effectiveness over time.

Are leaders born or made? If you are working with and through others to achieve objectives, you are already a leader. Can you become a more effective leader? Definitely.


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